Waitersfriend

a friend in waiting

Posts Tagged Food

Allow the Customer to Spend!

Sep 5

Posted by Shaun Cooper in Blog - Life as a Waiter

I was recently out and about in the lovely city of Gothenburg, Sweden.  My wife and I were showing an Aussie friend around our new town. 

Inevitably it came to the point in the day when our thoughts turned to where we can have a feed and a few drinks.  We found a nice outdoor bar attached to a boutique style hotel in the heart of the city centre.  It has quite a large outside seating area, which is perfect on a warm (Swedish style) Summer’s day. So we stroll in, looking for a table, with the full intention of parking ourselves there for the [read more...]

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Improving Professionalism

Nov 19

Posted by Waitersfriend in Uncategorized

Here at Waitersfriend we perceive good service as paramount to a good dining experience.  Good service doesn’t necessarily mean fine dining standards.  It just means that the waiter or waitress or manager is constantly alert to the needs of the customer.  Good service involves taking pride in your job and knowing that the way in which a customer perceives you as a waiter, will almost certainly affect their perception of the establishment you work in or own.  This, in turn, affects bums on seats and word of mouth advertising.

There are two necessary ingredients in the making of a good waiter.  [read more...]

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Nu Nu - Palm Cove

Jul 11

Posted by Waitersfriend in Uncategorized

I always knew I was going to Nu Nu.  Even before I knew I was going to Palm Cove I was going to Nu Nu. So as soon as I was checked into the resort, I checked out Nu Nu.  My partner was convinced I was way over excited.  But I’d read the reviews and checked out the website and I knew my eagerness wasn’t unwarranted. 

It had been around 9 years since I’d lived in the resort town and I was keen to take a stroll along memory lane, aka Williams Esplanade.  Some things had changed while some remained the [read more...]

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East Taste Chinese- Adelaide

Jul 4

Posted by Waitersfriend in Uncategorized

I was first introduced to East Taste in 2003.

We had found out about it in the usual way - a friend of a friend had recommended it to a friend’s friend, you know how it goes. I was living and working in the Barossa Valley at the time, and it quickly became our Sunday night hangout.  If we could get rid of the Sunday crowd from our own restaurant (10.45pm seemed to be about the cut off) we could make it to Gouger street in time for our Asian food fix.

The chef I was working with at the time had [read more...]

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Reviews

Jul 4

Posted by Waitersfriend in Uncategorized

Waitersfriend draws its conclusions, opinions and views from many years spent working in the hospitality industry.  Food, beverage and service are such subjective topics we know opinions are sure to be varied.  Waitersfriend doesn’t for one minute believe the reviews in this section are the final word on a particular subject but - it is the way we see it.

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Food, Wine, Friends and Service

Jun 14

Posted by Waitersfriend in Blog - Life as a Waiter

 I often wonder what I would do if I wasn’t a waiter.  Although I am now a Food & Beverage Manager and have operated in similar roles for the last six years, I still consider myself a waiter. Waiting is the very thing that hooked me in the first place and it still sits deep in my soul now.  I cannot answer the question.  I would like to do the usual things like fly planes or race cars, but I am truly happy as a waiter.

This is what keeps me hooked:

Every service is a challenge, you never know what is to [read more...]

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Why Wait?

May 31

Posted by Waitersfriend in Blog - Life as a Waiter

It’s Saturday.

120 booked.

40 in my section.

Two Hat dining.

Sink or swim.

Go.

My first table sits. The Maitre D’ organises water and a first drink. Time for my entrance – the first one is always the hardest… “Good evening folks and welcome! My name is Shaun, I’ll be your waiter tonight so please let me know if you need anything. Now, a few things regarding the menu tonight before you delve too deeply into it! Firstly, on the entree section, we are serving Pacific oysters from Coffin Bay in South Australia – really nice and plump and creamy. You may have also noticed we have a mixed entree plate [read more...]

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